Introduction to Auto Xperts
Initially, Auto Xperts was developed as
a sales and service retention program for the automotive industry. During the
development stages of the program, the principals of the company quickly
realized that in addition to customer retention there was a need for a
cost-effective dealer system. Many large and medium sized dealerships had for
years used the “Big Box Players” simply because no viable alternatives were
available.
With the acceptance of the
Internet as a viable means of communication and business opportunity, automotive
dealerships were forced to change and adapt to a new technological business
environment. Therefore, hardware and software requirements for this new
environment had to be re-evaluated. Software companies have attempted to
address the issue with varying degrees of success.
Auto Xperts offers a stable,
secure, and robust automotive system. The modules provide flexible integration
into your present system and empower your dealership with quality reaction time
and more control on your customers.
Auto Xperts by IEM
Computer Consultants Inc. is a user friendly, truly affordable and fully
functional system that incorporates all the features required by today’s
progressive dealerships. Auto Xperts features a superb sales and service
customer retention program; a new and used vehicle sales and inventory
management component; a new age finance and insurance program; a complete parts
and service system; a full dealership accounting package and a complete payroll
package. Auto Xperts is the first truly flexible dealership software that can be
tailored to your specific requirements and needs.
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Auto Xperts is an affordable,
cost effective dealer system with no additional charges for software upgrades,
no charges for dealership forms and no escalating monthly maintenance charges.
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Auto Xperts has improved
management control systems to better manage your business and improve
profitability. The ability to improve customer satisfaction levels and maximizes
manufacturer CSI incentives.
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Auto Xperts eliminates the need
to outsource your confidential customer information. Auto Xperts allows you to control your customer database and eliminates residual charges from firms
handling your customer information. Auto Xperts tracks all your customers and
the information proprietary to your business.
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Auto Xperts is a CRM (Customer
Relationship Management) system that will work on any WINDOWS operating system with upgrades included in the monthly maintenance fee. In addition, Auto Xperts
can be installed on as many terminals or workstations as required with no
additional charge or monthly fee.
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24-hour
telephone support with customized software changes is also INCLUDED in the
monthly maintenance fee.
IEM Computer Consultants Inc.
Tel#: 905-836-6151 Fax#: 905-836-8088
www.iemsoftware.com
E-Mail:
iemsoftware@hotmail.com
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